Contact Us

We’re here to help.

If you have a question about your eSIM, need help with installation, or want to get in touch for any other reason, please reach out using the form below.

We aim to respond to all enquiries as quickly as possible.

 

How to Reach Us

Email:

📧 support@roamingkiwi.nz

Response Times:

We aim to get back to you within 24 hours.

 

Before You Contact Us

For faster support, please include:

  • Your order number

  • Your eSIM ID (if available)

  • A brief description of the issue you’re experiencing

You may also find helpful answers in our FAQs or Installation Guides.